A: Suppliers on Zezo Business benefit from a large customer base, marketing support, and a robust platform to manage orders and inventory.
A: To become a supplier, click on the "Become a Supplier" link at the bottom of the homepage, fill out the application form, and our team will review your application.
A: You can contact our customer service team via the "Contact Us" page on our website. We offer support through email, live chat, and phone.
A: You can update your account information by logging into your account and navigating to the "Account Settings" section.
A: To reset your password, click on the "Forgot Password" link on the login page, enter your email address, and follow the instructions sent to your email.
A: Refunds are processed within 5-7 business days after we receive the returned item. The refund will be credited to your original payment method.
A: To initiate a return, go to the "My Orders" section of your account, select the order you wish to return, and follow the instructions. You will receive a return shipping label and further details.
A: We offer a 7-day return policy for most items. Items must be returned in their original condition and packaging. Please visit our Returns page for more information.
A: If your order hasn't arrived within the estimated delivery time, please check the tracking information. If you still need assistance, contact our customer service team for support.
A: We offer several shipping options, including standard, expedited, and express shipping. The available options and delivery times will be displayed at checkout.
A: We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. The available payment methods will be displayed at checkout.
A: Yes, once your order is shipped, you will receive a tracking number via email. You can also track your order status in the "My Orders" section of your account.
A: Browse our catalog, add items to your cart, and proceed to checkout. You will be guided through the payment and shipping information steps to complete your order.
A: Joining Zezo Business is free. However, some premium features and services may require a subscription.
A: To create an account, click on the "Sign Up" button on the homepage, fill in the required details, and follow the instructions to verify your email address.
A: Zezo Business is a comprehensive e-commerce platform that
connects customers with a wide range of suppliers, offering a seamless shopping experience with a diverse product selection.
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